Business Resource Coach
Capital Area Michigan Works! (CAMW!) is a local unit of government that receives over $10 million in federal and state workforce development grants that will help assists job seekers with their career and education opportunities. In 2020, we provided services remotely to 1,500 job seekers and served 2,845 participants through the various workforce development programs.
The Business Resource Coach (BRC) provides services to Business Resource Network (BRN) employers. The BRC is responsible for providing coaching, financial literacy training, assistance navigating resources, and providing referrals to key community partners focusing on assisting employees to overcome barriers to continued employment.
On a typical day, you might...
- Recruit individual employees to engage in the program while on-site at local employers.
- Provide resources or referrals to employees with immediate needs.
- Coach employees on necessary soft skills to overcome barriers to continued employment (I.e., coaching on professional ways to address conflict with co-workers).
- Create and maintain physical files and digital files, as well as update both Salesforce and OSMIS (two databases currently being utilized by the program).
- Collaborate with peers to meet program metrics.
- Work with Member Employers’ Human Resource professionals to identify and assist employees with barriers to continued employment.
- Working with documents such as the Individual Service Strategy (ISS) or Support Service requests to assist in barrier removal services.
To thrive in this job, you need to love creative problem-solving and working with people. Excellent time management and organization skills will take you far in this role. If you enjoy challenging and changing environments as well as working with a diverse client base this position will be a great fit.
For your safety, keep this in mind. You must:
- Safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
- Functions may require long periods of sitting; some standing routine functions may be necessary. Reasonable accommodations will be made if requested.
This position is grant-funded and candidates should understand that any offer of employment or continuing employment is contingent upon the availability of grant funds.
Salary Range: $40,000-$50,000