Assistant Director of Child Support Services
Any combination of education, training, and experience that would likely provide the knowledge and abilities listed. Normally, that would include significant coursework at an accredited college or university in the areas of public administration, business administration, finance, accounting, human resources, law, social work or a closely related field, and four years of progressively responsible management level experience in a general administrative or program management capacity of which at least three years were working in the field of child support services or a closely related area. A bachelor's degree or higher in a related field is desirable.
License: Possession of a valid driver's license at the appropriate level including special endorsements may be required depending upon assignment to perform the essential job functions of the position.
Knowledge, Skills, and Abilities
Considerable knowledge of: duties, powers, limitations and authority of the federal Office of Child Support Enforcement and the California Department of Child Support Services; California family law and child support regulations and policies; state and federal performance measures; business process improvement strategies; budget and fiscal management including forecasting and projecting future budget scenarios; public administration; program planning evaluation, and monitoring; supervision and performance management;; modern information technology services; human resources management including labor relations, employment, employee relations, and staff development and resources;.
Ability to: effectively lead staff and/or projects and programs to ensure objectives are met; plan, organize, and direct comprehensive programs; monitor work activity; analyze problems and create solutions; identify service needs and adopt effective courses of action; establish and adjust priorities; plan and develop new programs to meet objectives; assess budgetary needs and make projections; supervise and evaluate the performance of subordinate managers and other staff; understand, interpret, and explain laws, regulations, and policies; work independently and make sound decisions; build and maintain cooperative working relationships; represent the department with tact and diplomacy; advise managers and supervisors on appropriate methods of handling a wide variety of employee performance issues; coach managers and supervisors on effectively interacting with and managing the performance of employees with performance deficits; prepare a variety of written documents, such as correspondence, policies and reports; make effective oral presentations; use a personal computer and standard business software applications.
Selection Procedure & Some Helpful Tips When Applying
- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last fifteen years in the work history section of your application. Be as thorough as possible when describing your qualifications and responding to the supplemental questions.
- You may include history beyond fifteen years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.