CSR/Teller
Full-Time CSR/Teller
Denison State Bank is seeking a full-time Customer Service Representative/Teller for its Topeka branch. Position requires face-to-face interaction with customers in establishing new accounts and conducting daily transactions. Seeking candidates with a positive attitude along with good customer service and computer skills. Cash handling experience is preferred but not required. The pay range for this position is $14 to $16/hour plus an annual bonus and excellent benefits.
DUTIES
- Open night depository under dual control; set up teller area; log and process night deposits.
- Process mail deposits and payments.
- Receive deposits; verify cash and endorsements; issue receipts.
- Accept checks for cashing or paying; verify endorsements; check I.D.; charge as required.
- Scan documents for teller capture electronic transmission.
- Sell money orders and charge customer accordingly.
- Wrap and bag coin; verify currency; sort out mutilated currency.
- Prepare change orders and verify orders with co-worker for dual control.
- Balance cash drawer periodically to ensure “in balance” status at end of day.
- Verify teller cash sold to or bought from the vault. Research any offages.
- Lock vault and cash drawers as part of end of day teller procedures.
- Explain, open and process personal or business deposit accounts and prepare all related documentation.
- Assist customers with requests, research of account problems or complaints.
- Sell, cash or renew CDs and prepare documentation.
- Assist customers with IRAs including new accounts, rollovers, transfers, distributions, or other transactions.
- Complete computer entries on all CD/IRA/loan transactions.
- Process stop payments, direct deposit applications, debit/ATM card requests, check orders and account change requests.
- Process safe deposit box payments on computer.
- Answer the telephone as needed.
- Work in Saturday rotation
- Other duties as assigned.
RELATIONSHIPS
- Report to Topeka Branch Manager for the fulfillment of functions and responsibilities.
- Will have extensive contact with customers and public, conducting relationships in a manner that will enhance the overall marketing effort of the bank.
- Will be called upon from time to time to participate with community organizations and in community projects.
Apply online at https://www.dsbks.com/home/about-us/jobs or send resume to: Denison State Bank, Human Resources Department, P.O. Box 71, Holton, KS 66436, or click apply now! EOE
DENISON STATE BANK
Mission Statement
Denison State Bank is dedicated to meeting the needs of customers, employees, communities and shareholders through professionalism, hard work, and a commitment to doing things fairly and in the right way. We strive to deliver the best banking services and build long-lasting relationships with our customers. We value our employees and work as a team to positively impact and contribute to the communities we serve.